Medicaid Prior-Authorization

Submissions for Ohio Nursing Homes

REGISTER HERE

New System Go-Live Date

July 20, 2026

Review the available training resources before go-live. Users can access role-specific training videos and register for live Webinar Q&A sessions to learn more about the upgraded ProviderGateway-LTC experience.

Scheduled System Downtime

The system will be unavailable during the migration period:

July 17, 2026 at 10:00 PM EST

through

July 20, 2026 at 5:00 AM EST

Preview of your new ProviderGateway experience

Access Training Videos & Resources

Learn about the new system through role-based training videos and hands-on practice


Training Videos Access

Access training videos from the "New ProviderGateway Launch" section on your dashboard

How to Access Training

Step-by-Step Instructions:

  1. Navigate to Your Dashboard
    After logging in, you'll see your home page with the "New ProviderGateway Launch" alert section
  2. Click "View Training Videos"
    Click the red button in the "New ProviderGateway Launch" section to see training videos for your role
  3. Watch Role-Specific Videos
    You'll see training videos tailored to your specific role - click any video to watch it
  4. Register for QA Sessions
    Click "Register For QA Session" to see upcoming live training sessions for your role and register to attend
  5. Access the Test Site (Optional)
    From the Training Videos window, click "Click here" to access the test site - practice with your data in a safe environment

Important Notes:

Role-Based Content: Training videos and QA sessions are filtered based on your user role, showing only relevant content for your responsibilities.

Training Availability: Training resources are available now through July 19, 2026 (one day before go-live).

Test Site Access: The test environment uses your actual data structure with masked personal information for privacy and security.

Support: If you encounter any issues accessing training resources, contact us at support@providergateway.com

About ProviderGateway-LTC™

Provider Gateway-LTC™ works as a virtual messenger that tracks and supports transactions for client/patient access to Medicaid subsidized services in the network of Nursing Homes. Our system manages the accurate processing of prior-authorization transactions and related communications while ensuring that the order and content of submitted transaction in the Admit-to- Discharge cycle is complaint with audit standards enforced by Medicaid.

The transactions supported by ProviderGateway-LTC™ include New Admissions, Changes in Patient Liability, Changes in Patient Information, Patient Transfers (inter-facility) and Discharges. The system supports the review and approval process by caseworkers, via a secure portal as well as transmissions of secure documents to prequalified systems at the Medicaid offices.

Providers are secure knowing that all individual 9401 transactions are archived and stored securely. No third-party affiliations or other unauthorized nursing facilities have access to these documents, and Providers or Caseworkers can review previous submissions going back as far as three, five or even ten years. As a multi-tenant solution with a common base of patients, a comprehensive picture of patient movement between participating providers is maintained for audit resolution purposes, a further benefit to providers, clients and the Medicaid authority.